The traditional member management system aims to improve the relationship between enterprises and members, and improve the loyalty of members. It integrates the company's marketing, sales, and service organically to form a unified business management platform across departments. Through the rapid response of members based on the effective integration of information, we provide members with one-on-one, interactive and personalized services to achieve the purpose of automating business processes and improving business processes.
Most traditional member management systems rely on IC cards for customer identification, which is not only costly, but also prone to the following problems:
● It is easy to forge, copy, and release human relationships, resulting in loss of income.
● Single function, troublesome to use, and easy to forget and lose.
● The verification process requires manual supervision. When errors occur, manual verification is required. The maintenance cost is high, but the efficiency is low.
● There is a deviation between the electronic records and the actual member life cycle, and it is difficult to implement refined statistics and personalized services.
[Fingerprint door scheme description]
The Eddie Digital Fingerprint Identity Authentication Platform can be seamlessly integrated with third-party member management systems, upgrading traditional authentication modes such as passwords and smart cards to fingerprint identification authentication.
The member management system after integrating the fingerprint identification function can be replaced by fingerprint identification in each identity authentication process of the system, such as cashier membership fingerprint billing, fingerprint statement, membership fingerprint deposit and withdrawal, membership consumption inquiry, membership Deposit inquiry, member withdrawal inquiry, member balance inquiry, comprehensive member inquiry and so on.
Register the fingerprint when the member first registers, usually register more than two, in order to avoid the situation where the finger can not be authenticated in the future. Member fingerprint information is associated with its database, and cumulative consumption will be managed through fingerprints in the future.
Based on the various requirements of the end user, Eddie Datacom can provide multiple authentication modes such as fingerprint or password, fingerprint + password, fingerprint IC card.
In addition to member-oriented fingerprint authentication, employees of user units can also be included in fingerprint management, such as fingerprint attendance and fingerprint cash transfer, etc., and strengthen the internal control of IT applications to further standardize member service procedures.
● Refined member management. Effectively implement customer management and personalized services based on accurate member life cycle data.
● Drive service value up. The client only needs to go in person, and everything else will be handled by the club.
● Insurance for customer identity. Abandon identity theft, impersonation of members and the hidden dangers of economic and legal disputes.
● Optimize the customer experience. Break the bottleneck of "identification of identity" and create a distinguished service atmosphere of "don't ask who I am".